Effective Date: August 18th, 2025
Who we are: W.Canvas LLC, doing business as “Buddd” (“Buddd,” “we,” “us,” “our”)
This Privacy Policy explains how we collect, use, and protect personal data in connection with our websites, apps, and services.

1. Scope of This Policy

This policy covers personal data we collect from:
Visitors to our websites.
Customers and their users who create accounts.
Individuals who interact with us for support, feedback, or marketing.
Buddd may also process project data, designs, and code that you provide. We treat such content as confidential and only use it to provide and improve the Service.

2. Information We Collect

We collect the following categories of information:
Account Information: name, email address, company, and login credentials.
Billing Information: payment details (processed securely by Stripe or other providers), billing address, tax IDs.
Customer Content: inputs you upload or connect, such as designs, prompts, repositories, and project notes.
Outputs: code, documentation, and other results generated by the Service.
Usage Data: IP addresses, browser/device type, logs, performance data.
Communications: messages sent to us via support, email, or chat.
Cookies and Similar Tech: for authentication, analytics, and preferences.
We do not intentionally collect sensitive data (health, financial account numbers, minors’ data). Please do not submit this.

3. How We Use Information

We use your information to:
Provide and operate the Service.
Process your content and generate outputs.
Communicate with you about your account and support needs.
Improve and develop the Service, including training and fine-tuning AI models.
Secure our systems and prevent misuse.
Comply with legal obligations.

4. Project Data and AI Improvement

Buddd may use data from projects (inputs and outputs) to retrain, fine-tune, or improve the system. Where possible, this data is de-identified or aggregated to protect confidentiality.
If you wish to opt out of your project data being used for AI improvement, you may contact us at [email protected].

5. Confidentiality

Buddd will not disclose the content of your projects or Customer Content to third parties without your consent, except as required by law or as necessary to provide the Service.

6. Sharing and Vendors

We share personal data with trusted vendors who help us operate the Service. These may include:
OpenAI (AI infrastructure)
Anthropic (AI infrastructure)
Google Gemini (AI infrastructure)
LangSmith (AI development tools)
GitHub (version control and integrations)
Notion (project management integrations)
Slack (communication integrations)
Figma (design integrations)
Stripe (payments)
Hosting and analytics providers (infrastructure and monitoring)
These vendors may process your data only as needed to deliver their services to Buddd.

7. Data Retention and Deletion

We retain personal data while your account is active.
If you close your account, you can request deletion by contacting [email protected]. We will delete your data within a reasonable period (typically 30 days), subject to backups and legal obligations.
Backups may persist temporarily but are eventually purged.

8. Security

We use reasonable safeguards to protect personal data, including HTTPS encryption in transit, industry-standard cloud hosting, and access controls. No system is 100% secure. Please protect your account credentials carefully.

9. Your Rights

Depending on your location, you may have rights to:
Access the personal data we hold about you.
Correct inaccurate information.
Request deletion of your personal data.
Restrict or object to processing.
Request data portability.
To exercise these rights, email us at [email protected]. We will respond consistent with applicable law.

10. Cookies and Tracking

We use cookies and similar technologies for authentication, analytics, and security. You can manage cookies through your browser settings. For EU/UK visitors, we will display a cookie consent banner as required.

11. Children’s Privacy

The Service is not directed to children under 16. We do not knowingly collect personal data from children. If we learn that we have, we will delete it promptly.

12. International Transfers

We may process data in countries outside of where you are located. Where required, we use appropriate safeguards such as Standard Contractual Clauses.

13. Changes

We may update this Privacy Policy from time to time. If we make material changes, we will post an update on our website. Continued use of the Service after an update means you accept the revised Policy.

14. Contact

For privacy questions or requests, contact us at:
[email protected]